Managing Performance
Performance management is an ongoing collaboration process that takes place throughout the year between a boss and an employee in pursuit of achieving the organization's strategic goals. The process of communication includes clarifying objectives, setting goals, defining goals, providing feedback, and evaluating outcomes. Performance management covers how workers are assessed by supervisors, how employees judge their employers and fellow employees, and how individual employees assess themselves. Performance management's main goal is to improve the quality of work as effectively as possible. Through defining an employee's current status, structuring goals and expectations, and evaluating the time and effort expended on achieving those goals, managers may make adjustments or recommend new courses of action to better accommodate and accomplish their intended goals. Quality management is focused on evaluating how the workers of a company have performed tasks previou...